E-mail and Text Message
Beneficial E-mail options in WinCleaners
WinCleaners’ e-mail capabilities are dedicated to improving your customer service and relations
• Congratulate customers on their birthdays and anniversaries, and present them with discounts,
coupons or gift incentives.
• WinCleaners will alert you to upcoming events.
• Welcome and invite customers new to your store.
Taking the initiative and making your presence known early will help secure potential customers.
• Reach out to non-returning customers. Reminding customers that you still
remember their patronage may spark their interest and revive their business.
They will certainly consider your store the next time they decide to send out their dry cleaning.
• Keep customers up-to-date by e-mailing them pickup notifications and billing statements when their orders are ready.
They may print their statements and bring it in for faster transactions.
• Send customers notices to remind them of their aged invoices or overdue debit payments.
• To provide better accounting services for your customers, you may e-mail their transaction history.
• Inform delivery customers when to expect pick-ups or drop-offs. Such notices,
summaries and billing statements provide the communication essential to running an efficient delivery service.